FretMitra
Support
Answers to common questions. If yours is not here, write to us and we will help.
Getting started
Where should I begin?
Open the app and tap Start here on the Home screen. It takes you through your guitar, music theory, playing and practice in a sensible order. You can return to any chapter whenever you need it.
Can I learn in Hinglish?
Yes. Go to Settings → Language and choose Hinglish for lessons and help. Menus and buttons stay in English.
Do I need an internet connection or an account?
No. FretMitra works offline and has no accounts. Your progress, settings and songs are saved on your phone.
Which tuning does FretMitra use?
Standard tuning, E A D G B E, from the thickest string to the thinnest.
Tuner and sound
The Tuner does not hear my guitar
The Tuner needs microphone access. Open your phone's settings, find FretMitra and allow the microphone. Then open the Tuner again and tap Start tuning. Pluck one string at a time, close to the phone, in a quiet room.
I hear no sound
Turn up the volume and check that your phone is not on silent. If you use Bluetooth headphones, make sure they are connected. Inside a tool, check that the Guitar sound button is not muted.
FretMitra Pro
What is included free, and what does Pro add?
All lessons and tools are free, including the tuner, metronome, Master tool, the Essential strumming patterns, Practice Scales in C major, three songs, and creating and playing in Song Creator and Pattern Creator. FretMitra Pro is a one-time purchase that adds the Hindi Golden Age songbook, all strumming pattern collections, every Practice Scales type in every key, saving, import and export in the creators, and print-ready charts.
How do I restore Pro on a new phone or after reinstalling?
Sign in to the same Apple or Google account you bought Pro with. Then open Settings → FretMitra Pro in the app and tap Restore purchases.
How do I ask for a refund?
Purchases are made through the App Store or Google Play, so refunds are handled by Apple or Google. Request one through your Apple account's purchase history or the Google Play order history.
Is Pro a subscription?
No. You pay once and keep Pro on that store account.
Your songs and files
How do I move my songs and patterns to another phone?
With Pro, export them from Song Creator or Pattern Creator and send the file to your new phone, for example by saving it to your files or sharing it to yourself. Then import it on the new phone.
Does deleting the app delete my progress?
Yes. Everything is stored on your phone only, so deleting the app removes your progress, settings and saved songs. Export anything you want to keep first.
Contact us
Email support@secalyx.com. If something is not working, please tell us your phone model, its iOS or Android version, and what you were doing when it happened.
FretMitra does not collect personal data. Read our privacy policy.